Other Counseling Services (Off-Campus)
On this page, you can find consultation services and websites with information about living in Japan. Please visit the websites for latest information as opening hours and days may be subject to change. Also, most of these organizations offer services at no cost (except for clinics and counseling rooms in Section 6), call rates may apply in some cases.
Here is the consultation or inquiry counter list in the university
Websites with information about living in Japan
Counseling and Consultation Services
- Daily Life Consultation
- Legal Consultation
- Workplace Problems
- Relationships, Communication, and Other Problems
- Medical Consultation
- Multilingual Clinics and Counseling Rooms (medical/counseling fees required)
1. Daily Life Consultation
| Name/ Link | How to Consult | Hours / Phone Number | Languages |
| Tokyo Metropolitan Government Foreign Resident’s Advisory Center | Phone (Call before visit) | English: 03-5320-7744 (Mon – Fri) Chinese: 03-5320-7766 (Tue and Fri) Korean: 03-6258-1227 (Wed) 9:30am – 12pm, 1pm – 5pm *Closed on public holidays |
English, Chinese, Korean |
| Tokyo Multilingual Consultation Navi（TMC Navi） *For Tokyo residents |
Phone | 03-6258-1227 10am – 4pm (Mon – Fri) *Closed on public holidays and New Year Holidays |
Japanese, English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Vietnamese, Hindi, Nepali, French, Indonesian, Burmese* (*only Thursday) |
| Foreign Residents Consultation at Taito City Office | Phone or Video interpretation | 03-5246-1025 (Thu) Chinese: 1st, 2nd and 3rd Thu 10am – 12pm English: 1st and 3rd Thu 10am – 12pm Korean: 1st and 3rd Thu 2pm – 4pm Interpretation in other languages is available through tablet devices. |
English, Chinese, Korean, Portuguese, Spanish,Vietnamese, Thai, Tagalog, French, Nepali, Hindi, Russian |
| Foreign Residents Consultation at Adachi City Office | 03-3880-5177 (Mon-Fri) 9:30am – 12pm、1pm – 4pm |
English, Chinese, Korean | |
| Kanagawa Plaza for Global Citizenship | Phone, Face-to-face or Facebook Messenger | Yokohama: 045-896-2895 Atsugi: 046-221-5774 Kawasaki: 044-549-0047 |
English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog |
| Ibaraki International Association | Phone or Face-to-face | 029-244-3811 | English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Tagalog, Indonesia |
| Yokohama Foreign Residents Information Center | Phone or Face-to-face | 045-222-1209 | English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Tagalog, Nepali,Indonesia |
| Information Centers & One-Stop Consultation Centers (Immigration Services Agency of Japan) | Phone or Face-to-face | 0570-011000/03-5363-3013 | English, Chinese (Mon-Fri) Portuguese (Mon, Tue, Wed) Spanish (Mon, Tue, Wed) Indonesian (Tue) Vietnamese (Mon, Wed) Tagalog (Fri) |
| Tokyo Metropolitan Education Consultation Center | Phone or Face-to-face | English: 03-5320-7744 (Mon – Fri) Chinese: 03-5320-7766 (Tue and Fri) 9:30am – 5pm Korean: 03-5320-7700 (Wed) |
English, Chinese, Korean |
2. Legal Consultation
| Human Rights Counseling Services in Foreign Languages on the Internet | Internet | English, Chinese, Korean, Portuguese, Spanish, Thai, Filipino, Vietnamese, Nepali, Indonesian | |
| Free Multilingual Legal Consultations *For Tokyo residents |
Make an appointment by phone → Interview in the office or online | 03-6258-1227 Appointment availability: 10am – 4pm (Mon – Fri) *Closed on public holidays and New Year Holidays |
Japanese, English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Vietnamese, Hindi, Nepali, French, Indonesian, Burmese*(*only Thursday) |
| Japan Legal Support Center “Houterasu” | Phone | 0570-078-377 (Mon – Fri)
9am – 5pm |
Japanese, English, Chinese, Korean, Portuguese, Spanish, Thai, Tagalog, Vietnamese, Nepali, Indonesian |
3. Workplace Problems
| Labor Consultation Service for Foreign Workers | Video remote interpreting Services | For further information, please contact us by phone（in Japanese only）: 03-3265-6110/ 042-321-6110 | English, Chinese, Spanish, Portuguese, French, Russian, Korean, Thai, Vietnamese, Nepali, Indonesian, Tagalog, Hindi |
4. Relationships, Communication and Other Problems
| Free Telephone Consultation Service for Foreign People | Phone | All over Japan: 0120-279-338 (Toll-free number) (There is another number for Iwate, Miyagi and Fukushima prefectures) 10am – 10pm | English, Chinese, Korean, Thai, Tagalog, Spanish, Portuguese, Vietnamese, Nepali, Indonesian |
| Facebook Consultation | Facebook Messenger https://www.facebook.com/yorisoi2foreign | ||
| Domestic Violence Hotline Plus | Phone, E-mail and Chat | Phone: 0120-279-889 (24 hours) Mail: https://form.soudanplus.jp/mail Chat: https://form.soudanplus.jp/ja (12pm – 10pm) |
English, Chinese, Korean, Portuguese, Spanish, Thai, Tagalog, Vietnamese, Nepali, Indonesian |
| WAKA-NAVI α *for Tokyo residents | Phone, E-mail, Line, Face-to-face | 03-3267-0808（Japanese: 11am – 8pm, Mon – Sat), E-mail consultation available in English, Chinese, and Korean | English, Chinese, Korean |
| TELL Japan | Phone, Chat | 03-5774-0992 (TELL Lifeline), 03-4550-1146 (TELL Counseling) | English |
| Consulta para los extranjeros (Linea de Apoyo al Latino Yokohaam) | Phone | 0120-66-2477 (Spanish) , 0120-66-2488 (Portuguse) | Spanish, Portuguese |
5. Medical Consultation
| AMDA Medical Information Center | Phone | Telephone Consultation for medical matters: 03-6233-9266
Mon-Fri 10:00 am ~ 4:00 pm（No service on holidays and Dec.29 ~ Jan.3） |
English, Chinese, Korean, Spanish, Portuguese, Thao, Filipino, Vietnamese |
See also:
Himawari : Online database of medical institutions that offer multilingual services in Tokyo (operated by Bureau of Social Welfare and Public Heath, Tokyo Metropolitan Government)
Languages: English, Chinese, and Korean
University Responses to COVID-19 on GEIDAI x GLOBAL
6. Multilingual Clinics and Counseling Rooms *Medical/counseling fees required
| Yotsuya Yui Clinic | Psychiatric Clinic | Medical treatment by doctors | English, Korean, Portuguese, Spanish |
| 華心中国語心理相談室 | Counseling Room | Counseling by Chinese counselors | Chinese |
| Multicultural Counseling Center | Counseling Room | English, Portuguese, Spanish | |
| Tokyo Counseling Service | Counseling | Counseling by multilingual staff | English, Korean, French |